Returns
Return Policy
We want you to absolutely love your Orofino piece. If for any reason you're not fully satisfied, we offer a "no questions asked" 30-day return policy.
Return Window
You have 30 days from the date of delivery to initiate a return.
Please Note:
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Returned items must be in perfect, unworn condition.
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Items must be returned in their original, undamaged packaging.
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Custom or made-to-order items are non-refundable and cannot be returned.
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Store credit only is offered for all eligible returns.
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The cost of return shipping is the responsibility of the customer.
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All Cyprus returns must be made via ACS Air Courier Services (Cyprus) Ltd.
How to Return an Item
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Email us at info@orofinojewellery.com with your return request.
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Please include your order number in the subject line.
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Optionally, let us know the reason for your return.
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For Cyprus orders : visit your nearest ACS Courier station and request the return of your package to:
ACS Courier Station – Larnaca, Cyprus - For international orders please contact us and we will guide you
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For Cyprus orders : visit your nearest ACS Courier station and request the return of your package to:
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Once we receive your return, we’ll inspect the item(s) to ensure they meet the return criteria.
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If approved, we’ll notify you by email and issue your store credit accordingly.
Important Notes
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Items showing signs of wear, damage, or misuse will not be eligible for return.
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We do not accept returns on weekends or public holidays.
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Refunds are not offered; eligible returns receive store credit only.
Need Help?
If you have any questions about the return process, feel free to contact us at:
📧 info@orofinojewellery.com
📞 +357 24 654 666
We're always happy to assist.