Privacy policy

Privacy Policy

This Privacy Policy describes how https://www.orofinojewellery.com (the “Site,” “we,” or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual (including the types described below).

Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interactions with the Site.

  • Purpose: To accurately load the Site for you and to perform analytics to optimize performance.

  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.

  • Disclosure: Shared with our processor, Shopify.

Order Information

  • Examples collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose: To provide products/services, process payments, arrange shipping, send invoices/order confirmations, communicate with you, screen for fraud, and—based on your preferences—send marketing messages.

  • Source: Collected directly from you.

  • Disclosure: Shared with Shopify, payment gateway providers, product review platforms, logistics/delivery partners, and marketing and advertising partners (e.g., social media platforms, advertising agencies).

Customer Support Information

  • Examples collected: Name, billing/shipping address, payment info, email, and phone number.

  • Purpose: To provide customer support.

  • Source: Collected from you.

  • Disclosure: Shared with logistics and delivery partners.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request its deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use Shopify to power our online store. Learn more about how Shopify uses your information here: Shopify Privacy Policy.

  • We may share your information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

  • Google Analytics: Helps us understand how customers use the Site. Learn more: Google Privacy Policy and Opt-Out Tool.

  • Advertising partners: We share data related to your Site use and purchases. This may involve direct sharing or use of cookies and similar technologies.

To learn more about targeted advertising, visit the Network Advertising Initiative.

Opt-out options:

Using Personal Information

We use your Personal Information to:

  • Provide products and services

  • Process transactions

  • Arrange delivery

  • Send order updates

  • Market relevant offers and promotions

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your Personal Information based on:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Protection of your vital interests

  • Our legitimate interests (not overridden by your rights)

Retention

We retain your Personal Information unless you request its deletion. To exercise your right of erasure, refer to the "Your Rights" section below.

Automatic Decision-Making

If you're an EEA resident, you can object to automated decision-making when it has legal or significant effects.

  • Shopify uses limited automated decision-making (e.g., fraud prevention).

    • Temporary denylisting of IPs or credit cards linked to failed transactions.

Your Rights (GDPR)

If you are in the EEA, you have the right to:

  • Access your Personal Information

  • Correct or update it

  • Request its erasure

  • Port it to another service

To exercise these rights, contact us at the email below.

Your data is initially processed in Ireland and may be transferred to Canada and the U.S. Learn more: Shopify GDPR Whitepaper.

Cookies

Cookies are small data files placed on your device. They help improve your browsing experience by remembering preferences and gathering analytics.

Types of Cookies Used:

  • Necessary for Store Functioning: e.g., _ab, _secure_session_id, cart, checkout_token, storefront_digest, etc.

  • Reporting & Analytics: e.g., _shopify_y, _s, _shopify_fs, _tracking_consent, etc.

Duration: Some cookies are session-based; others are persistent (lasting from 30 minutes to 2 years).

You can manage cookies via your browser settings or at www.allaboutcookies.org. Note that disabling cookies may affect Site functionality.

Do Not Track

We do not alter our data collection or usage practices in response to “Do Not Track” signals, due to the lack of a consistent industry standard.

Changes

We may update this Privacy Policy occasionally to reflect changes to our practices or legal obligations.

Contact

If you have questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

📧 Email: info@orofinojewellery.com

Last updated: March 8, 2021

If you’re dissatisfied with our response, you may contact your local data protection authority or our supervisory authority:
Cyprus Data Protection Authority